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Refund Policy

The Journal of Geospace Science (JGS) is committed to maintaining transparency and fairness in all financial transactions, including publication fees and charges related to print copies, subscriptions, and other services. This Refund Policy outlines the conditions under which authors or institutions may request a refund.

1. Article Processing Charges (APCs)

JGS operates under an open-access model. Authors may be required to pay an Article Processing Charge (APC) upon final acceptance of a manuscript. These charges cover editorial processing, peer review management, DOI registration, formatting, indexing, and permanent online hosting.

Refund Eligibility for APCs:

  • Full Refund – granted only if:

    • The manuscript is withdrawn before peer review begins and no editorial work has been performed.

    • A duplicate payment has been made.

  • Partial Refund – may be considered if:

    • The manuscript is withdrawn during peer review due to unforeseen ethical or legal issues, and the editorial process was only partially completed.

  • No Refund – applies in cases where:

    • The manuscript has been accepted, published, or withdrawn unethically.

    • The author fails to respond after acceptance and processing is complete.

2. Print Orders and Subscriptions

JGS offers on-demand printed copies and institutional print subscriptions upon request.

Refund Conditions for Print Services:

  • Refund or Replacement will be offered if:

    • The printed copy is damaged, defective, or not delivered within the estimated time.

    • An order is canceled within 24 hours of confirmation and before shipment.

  • No Refund will be issued if:

    • The customer provides an incorrect shipping address.

    • The order was printed and shipped as requested, but not received due to customs or courier delays.

3. Processing Time for Refunds

If approved, refunds are processed within 10–14 business days via the original mode of payment. A confirmation email will be sent once the refund is initiated.